About this tour
When Em from our team needed to ditch the luggage for a day in London, we tested this storage service near Buckingham Palace. It's a straightforward setup: drop your bags at a secure location close to the palace and major transport links, then explore the city properly without hauling your stuff around. The service runs for a single day, each bag gets insured, and there's someone on the end of a phone 24/7 if things go pear-shaped. It's the kind of practical service that doesn't pretend to be an experience — just a sensible way to handle the gap between checkout and your evening flight.
Highlights
- Prime location near Buckingham Palace and major transport hubs
- Full insurance on each bag included in the cost
- 24/7 customer support — actual humans, not a chatbot
- No bag limit tied to group size — store what you need
- Wheelchair accessible facility and routes throughout
- Service animals welcome; family-friendly for prams and strollers
- Keep exploring while your luggage stays secure and dry
What to expect
Drop-off is quick and efficient. Em arrived with bags in hand, handed them over to staff, got a receipt and locker details, and was on the street within five minutes. The location is genuinely handy — close enough to Buckingham Palace and major tube stations that you're not burning an hour getting back to collect. Your bags go into secure storage; you get a clear pickup window and contact details. The team confirmed everything's insured, so there's no nagging worry about your stuff while you're wandering around.
The real value here is the space in your day. No backpack digging through crowds, no sweaty shoulders, no checking your watch to make sure you'll have time to grab your things before heading to the airport. It's not glamorous, but it works. Most travellers using it are either killing time between arrival and check-in, or stretching a layover. The accessibility throughout — level surfaces, wheelchair routes, nearby transport options — means it actually suits most body types and mobility needs.
What travellers say
- Secure storage with full insurance included — genuine peace of mind
- Prime location near major attractions and transport links
- 24/7 support means help's available if anything goes wrong
- Wheelchair accessible; families, service animals, prams all welcome
- Genuinely solves the arrival/departure gap problem
- Not suitable for pregnant travellers or those with spinal issues
- Can feel pricey if you're only storing for a few hours
- Peak travel times might create short queues at drop-off
Themes summarised by our team from public information about this tour. Verify specifics on the operator's page before booking.
Good to know
This solves a real problem. If you're arriving early, have a late flight, or just want a few unencumbered hours in London, it's genuinely useful and cheap peace of mind. The insurance means you're covered if something goes wrong. It's accessible for wheelchair users, families with prams, and travellers with service animals. The location near Buckingham Palace and transport hubs saves you time and hassle.
It's not suitable if you have spinal issues, are pregnant, or have cardiovascular concerns — the staff note says it might involve some physical strain. The facility isn't recommended for travellers with poor fitness, though Em found the setup straightforward. You pay per bag per day, and tips aren't included (though optional). Peak times (busy travel days) might mean slight queues. Check your pickup window carefully so you're not rushed at the end.
Bring your receipt or booking confirmation. Each adult gets one bag stored; additional bags may incur extra fees (clarify when booking). It's a 1-day service, so don't expect overnight storage. Public transport is nearby, and the area is fully accessible.
Tour sold and operated by Viator via Viator. Descriptions on this page are original BugBitten summaries written by our team — not copied from the operator. Prices and availability are confirmed at checkout.